What does MadBox Vapes sell?
We supply premium disposable vapes, refillable vape devices, and accessories from trusted brands.

Is vaping legal in South Africa?
Yes, vaping products are legal for sale to adults aged 18 and older. Age verification is required.

Do I need to verify my age?
Yes. Only customers 18+ can purchase from our store.

Where are you based?
We’re proudly based in South Africa and deliver nationwide.

We ship nationwide. Orders are processed in 1–2 business days, delivery 2–4 working days depending on location.

Free shipping on orders over R750. Tracking info is sent by email once dispatched.

We accept payments via Visa and MasterCard. All transactions are secure and PCI-compliant. We never store or share your payment information.

All transactions are processed in South African Rand (ZAR).

Opened or used products cannot be returned due to hygiene rules.

Unopened/unused items can be returned within 7 days for an exchange or store credit. Faulty products must be returned in their original packaging. Contact info@madboxvending.co.za with order number and reason.

Exchanges or store credits are processed within 3–5 business days after inspection.

Entered wrong address? Contact us immediately at info@madboxvending.co.za. Changes possible before dispatch.

Orders not arrived? Check tracking, then contact us for help.

Orders can be cancelled before shipping only.

We comply with South Africa’s POPIA. For full info, see our Privacy Policy.

Customer info is never shared outside our business.

Email: info@madboxvending.co.za
Phone: 0730704385
Operating Hours: Monday – Friday, 08:00 – 17:00
Address: Unit 5, 187 Edison Crescent, Hennops Park, Centurion, 0157

1. General

MadBox Vending is an online retailer of vaping products. By using this website, you agree to these Terms & Conditions. We may update them at any time; updates are posted with an effective date.

2. Description of Goods & Services

Full description of all goods and services is provided on each product page. Customers are responsible for reviewing product details before purchase.

3. Age Restriction

You must be 18+ to purchase. Proof may be requested. Sale to minors is prohibited.

4. Orders and Acceptance

All orders are subject to acceptance. A confirmation email is sent upon processing.

5. Pricing and Payment

All prices are in South African Rand (ZAR). Payment is accepted via Visa or MasterCard only. Orders are processed after successful payment.

6. Shipping & Delivery

Nationwide shipping. Processing 1–2 business days, delivery 2–4 working days. Tracking provided via email. We are not liable for courier delays.

7. Returns, Exchanges & Cancellations

Opened/used products cannot be returned due to hygiene rules. Unopened/unused items can be returned within 7 days for an exchange or store credit. Faulty products must be returned in original packaging. Cancellations are accepted before shipping. Contact info@madboxvending.co.za.

8. Export Restrictions

Certain products may be restricted from export outside South Africa. Customers are responsible for complying with local laws.

9. Customer Service & Contact Information

• Mailing Address: Unit 5, 187 Edison Crescent, Hennops Park, Centurion, 0157
• Email: info@madboxvending.co.za
• Phone: 0730704385

10. Privacy

Customer data is handled according to our Privacy Policy. We never share your data outside our business.

11. Limitation of Liability

MadBox Vending is not liable for indirect, incidental, or consequential damages. Maximum liability is limited to the purchase price of the product.

12. Governing Law & Domicile

These Terms and Conditions are governed by the laws of the Republic of South Africa. MadBox Vending is domiciled in South Africa. Disputes are resolved in South African courts.

13. Mandatory Acceptance for Visa/MasterCard